Find the Create a Custom Fields subtab under the Contact Lists tab.


Creates a custom field using a two-step process. After creating the field, add it to the Contact List and website form.


Contact Lists -> Create a Custom Field

Click on the image to begin video.


Custom fields allow a business to collect any data from their members they choose. Display custom field questions in sign-up or account profile forms. Build segments based on custom fields for targeted marketing.


To learn more about segments, see the Create a Segment article.


Create Custom Field Step 1

Select the Custom Field Type from one of these options:

  • Text Field: Allows users to enter any combination of letters and numbers.
  • Multiline Text Field: Allows users to enter text on separate lines.
  • Numbers Only: Allows users to enter any number, the range can be restricted.
  • Pick List: Allows users to select a value from a list you define.
  • Checkboxes: Allows users to select multiple true/false values using checkboxes.
  • Radio Buttons: Allows users to select only one value from a list of options.
  • Date Field: Allows users to pick a date, optionally within a certain range.
  • Bonus Signup Points Checkbox: A website form signup question that’s asked once. Different bonus points can be issued depending on the answer.


The Custom Field Name display on the members profile. If this field answers a question, ask the question here.


Is This Field Required: Choose whether or not the field is required to complete the form or signup the customer.


When finished, press the Next button.


Create Custom Field Step 2

The selected Custom Field Type determines which fields display on this screen. Utilize the tooltip help text by hovering the mouse over the question mark icon.


NOTE - after creating a custom field, it must be added to the contact list and website form. Learn more about adding custom fields to contact lists in the Create a Contact List article. To learn more about adding custom fields to website forms, please visit the Forms Tab.



When finished, press the Save button.


Learn about View Segments next.