Find the View Autoresponders subtab under the Autoresponders tab.


Control all autoresponders for a contact list in the current reward program.


Autoresponders -> View Autoresponders

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Autoresponders are Emails and SMS campaigns that automatically send to contacts at different time intervals from the date they subscribe.


Select a Contact List(s)

First, select the contact list that contains the autoresponder(s) you would like to view. When the list is selected press the “Next” button.


View Autoresponders

You may create an autoresponder by pressing the “Create an Autoresponder” button. You may Delete, Activate, or Deactivate an autoresponder by clicking the appropriate checkbox, choosing the necessary action and pressing the “Go” button.


The View Autoresponders page contains the following default columns.

  • Autoresponder Name: Displays the name of the autoresponder campaign.
  • Created Date: The date the autoresponder was created.
  • Sent: The time interval the autoresponder will send after the member joins the list.
  • Owner: The system user who created the autoresponder.
  • Active: The green check means the autoresponder is active. A red “X” means the autoresponder is inactive.
  • Action: The Action column blue circle pause image will pause the campaign if pressed, the eyeglass image allows you to preview the content being sent in the autoresponder, the pencil image allows you to edit the autoresponder, the blue circle with the notepad image allows you to copy the autoresponder, and the red “X” allows you to delete the autoresponder.


Learn about Create an Autoresponder next.