Find the View Triggers subtab under the Autoresponders tab.


Controls triggers for the current reward program.


Autoresponders -> View Triggers

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Triggers Defined

Triggers are used to automate the marketing process for the reward program. Triggers allow a business to have peace of mind knowing there members are consistently being touched. Triggers are drip marketing campaigns based on member action rules being reached or not reached. This delivers the right message to the right member at the right time. If done correctly, triggers could be the most important tool inside of the entire reward program software. There are a multitude of triggers found under the Create a Trigger subtab.


View Triggers

To create a trigger press the “Create trigger” button or visit the Create a Trigger subtab. If you would like to Delete, Activate, Deactivate a trigger, do so by selecting the appropriate trigger and pressing the “Choose an action” drop-down and press the “Go” button.


Common List Columns

There are six columns found on the View Triggers page.

  • Name: The name for the trigger.
  • Created Date: The date the trigger was created.
  • Triggered By: The Trigger Type used to send the broadcast.
  • When: The time the trigger is sent. For most triggers, the time can be Before, On, or After the rule is reached.
  • Active: If the trigger is active the green check will display and if the trigger is an inactive a red “X” will display.
  • Action: The pencil image allows you to edit the trigger, the round blue circle with notepad image allows you to copy the trigger and the red “X” image allows you to delete the trigger.


Learn about Create a Trigger next.