RoboRewards offers a wide-range of customization options. Business owners can control layout, background, color, images, text & links to match their needs and market presence. Personalize communications with contacts by including dynamic content (contact's name, available points, birthdate, etc.). Modify forms, templates, etc. directly in RoboRewards' software with our editor or upload HTML code from an external editor.
Reward programs maintain multiple copies of forms and templates by activating/deactivating different copies.
Website Forms
Forms provide the means to signup new contacts to the reward program. Profile forms gather extensive information from contacts (birthdates, mailing address, etc.). Since many customers hesitate to supply personal information during the initial signup process, RoboRewards also provides simplified signup pages to collect only Email addresses or phone numbers of new contacts.
NOTE - Many reward programs offer additional points for completing the entire profile.
All forms include a series of double opt-in, confirmation and welcome web pages.
Profile 2.0
The contact's profile captures all information identified in the contact list for the reward program.
The new version (2.0) of profile forms adds new features to the pages. For example, the profile can be more child-friendly. It can also act as the contact's personal window into the reward program.
Refer-a-Friend
A simple form for contacts to enter their friends' email addresses. The form links to a separate set of signup pages which indicate the signup request came from a friend.
Signup - Email
Permits contacts to join the reward program with only their email address.
Signup - SMS
Permits contacts to join the reward program with only their phone number.
Message Templates
Reward programs communicate with contacts through templates. Build templates for different aspects of a reward program (initial, progressive & time-sensitive offers, etc.). Reward programs can customize templates to match holidays, special events, or business emphasis.
Built-in Templates
RoboRewards has hundreds of built-in templates from which to build Email and SMS templates.
Email Templates
Tailor templates for Email communications which display best on large screens with wide Internet bandwidth.
SMS Templates
Tailor templates for SMS communications which display best on small mobile devices with limited Internet bandwidth.
Mobile Device Apps
RoboRewards offers two types of mobile device apps:
- The optional contact-based app allows contacts to signup for a reward program, maintain their profile & review current offers. The app is branded to the target business & reward program. Individual contacts download the app to their own mobile device.
- Business-based app (called RoboRewards) provides access to signup and post transaction pages on the RoboRewards website. Locations download the app on a business-owned tablet for use by employees (or as a kiosk for customers).
Application IntakePage
Change settings for contact app.
Tablet Settings
Change device settings for business-owner tablet (camera, tablet light, navigation bar, colors, signup form).
NOTE - RoboRewards recommends Samsung Galaxy or Amazon Fire tablets because of their low cost.
Download the RoboRewards app (for Fire tablets) from the Amazon store and (for other android tablets) from the Google Play store.
Other Customizations
RoboRewards provides additional customization features.
Back-office
Reward programs can modify the appearance of the RoboRewards software to mimic their own logo, colors & background theme. Make our software a seamless extension of your existing environment.
NOTE - Resellers can change the appearance of the login screen to match their business.
Editing Forms & Templates
RoboRewards provides an interactive WYSIWYG editor to customize web pages and messages. Select a portion of the screen and click on the button to change its appearance. Insert text from the keyboard and upload graphics from external files. Use the Preview button to display the finished page in another browser tab as it would appear to a contact.
The on-line editor allows for changes to:
- Background - colors, textures & patterns
- Layout - arrangement of the elements on the page
- Text - titles, footer, sidebars & main content
- Graphic images - upload from external files
- Links - web pages of business, profile, refer-a-friend, email, etc.
- Dynamic Content - custom fields, contact information, offer expiration, offer link, survey link, unsubscribe link, point balance, etc.
For those who prefer their own HTML editor (or get their HTML designs from a third-party), upload the HTML code from an external file.
Image Manager
Controls upload and organization of image files for the business. Upload a file once and use it throughout the RoboRewards environment.
Language Template
Customize the appearance of the RoboRewards software for non-English speaking employees by replacing English field names with the target language.
Signatures
The signatures appear at the bottom of Email and SMS messages. Consolidate useful links and common disclaimers in one place.
Terms of Service
Provides a centralized webpage with legal disclaimer for each reward program. Comes with standard language from RoboRewards. Businesses can update the terms to suit their needs.
NOTE - Businesses can also point to their own website rather than use the RoboRewards supplied terms and website.
Click to learn about Communicating with Contacts.