The Template Tab controls email and SMS templates used to broadcast campaigns, surveys, autoresponders and trigger messages. It consists of four subtabs:
- View Custom Email/SMS Templates - View or edit existing custom templates
- Create a Custom Template - Create a new custom template
- View Built-In Email Templates - View your built-in Email templates
- Add a Built-In Template - Create a new built-in template
Business owners and managers control custom templates by viewing and customizing built-in templates to suite their business and reward program. Only resellers and administrators add built-in templates.