Quick Solutions

Why aren't offers displayed on the Post-Transaction screen?
Depending on the offer type, will determine how the offer displays on the Post-Transaction screen.  Point goal offers display on the post transaction scree...
Sat, Jul 15, 2017 at 3:55 PM
Why do I see sender profile not verified message?
If your're trying to send a broadcast campaign and receive a pop-up that states, "Sender profile is not verified for the selected campaign. It must...
Sat, Jul 15, 2017 at 3:56 PM
Why do contacts not receive email/SMS?
A number of factors could prevent contacts from receiving email/SMS campaign notices: Check whether the contact(s) are active Many rewards programs deac...
Thu, Jul 20, 2017 at 6:02 PM
Object reference not set to an instance of an object
This message can appear each time a page is refreshed in the Chrome browser: Try these possible solutions: Reset the business/reward program/loca...
Thu, Sep 28, 2017 at 11:02 AM