The mobile PIN app allows business owners to set a location's Latitude and Longitude to geofence visit check-ins. This feature is primarily used for check-in visit-based programs.
Step 1 – Download the Android App from the Back-Office to an Android Device. It will not work with iOS devices.
You can also directly download the app here https://v2.roborewards.net/pinapp.apk
Download the PIN app to a phone, tablet, or any Android device.
Step 2 – Use Back-Office Login Credentials to Login
Step 3 – Choose to Pin Coordinates or Edit Coordinates
without"Pin Coordinates" apply to locations without a set longitude or latitude. If you do not see your location, click the "Edit Coordinates" button.
Edit Coordinates apply to locations you’d like to update or tighten the radius.
Step 4 – Select the API
Reverse Geocoding is the most accurate API for obtaining the geocoordinates. If this method is not accurate after testing, try the Geocoding method.
Step 5 – Select the Radius
Once the location is selected, choose the radius allowed to check-in. Check-ins outside the radius will not be permitted. A default radius will likely be in place; if not, type the desired radius. Once set, press the submit button. Test checking in at the location; increase the radius amount if check-ins fail. The suggested radius is above 25 feet.
